July 8, 2019
We are happy the way they conduct business . The loan department was great.parts department did a fine job. The young man that explained the trailer did a fine job, the trailer was set up and ready to go. Dean Vogt did a super job while we were buying the trailer, an was very helpful after we bought the trailer. Answering questions two different times while we was on vacation. The young lady that answered the phone the morning I called was very polite.
- JoAnn Roskowske
July 7, 2019
We have purchased our 3rd RV from Midwest, all the staff is helpful, courteous and knowledgeable.
- Keith Kissane
July 1, 2019
The staff was really great! Rey is knowledgeable and he helped us find a camper we really like. Then when we did our orientation Shawn knew what he was talking about and showed us a few tricks to set our camper up quicker.
- Samantha Barnes
June 30, 2019
We had an excellent experience at Midwest RV from our first visit, to our purchase and pickup of our new (to us) 5th wheel. Everyone we dealt with there was really nice, and knowledgeable from our salesperson, Mark, to the finance lady, Deborah. I would highly recommend purchasing from them and someday, when we're ready to trade in and get a new RV, this will for sure be the place we go!
- Eddie Bolls
June 29, 2019
We are new RV owners three days into the typical Yellowstone in the summer trip and we brought the dog and cat. This Saturday morning I accidentally overloaded the generator by using the microwave when the AC was on auto and the AC started while the microwave was running. Everything shut down. I flipped the circuit breakers and restarted the generator but nothing happened. Uh oh. We absolutely have to have the generator to keep the pets cool during the occasional times we need to leave them alone. I quickly searched for the closest RV repair shop. Midwest had the best reviews and Google said they opened at 9am in the summer so we headed their way so we would be waiting for them when they opened. As I was loitering around the service area waiting for them at about 9 a salesman walked by and asked if he could help. I explained the situation and he walked with me to our RV while explaining he wasn't a service technician he'd be glad to take a look as the service department isn't open on Saturdays. He quickly flipped the breaker on the generator itself (Doh!) and showed me how to do it in case it happened again. When I tried to tip him for saving our vacation he refused. Wow! What a quality operation. I am so grateful that I chose this location. While I hope to never need to return for repairs I would definitely come back. Thank you. Thank you. Thank you.
- Carolyn Sillars
June 27, 2019
After several months of search for a camper, we found the one thanks to midwest rv team-Vincent and Mike!! Good deal too!! Also a big thanks to the delivery team, they took their time and made sure everything was set in place! Very satisfied!!
- Jessica Dixon
June 25, 2019
They did a great job of taking the time to make sure everything with my purchase went seamlessly, even if i and unforeseen circumstances had other ideas, lol. In the end, they definitely will go the extra mile for you, and I'd recommend them to anyone looking for service or the purchase of a new RV or camper.
- Christopher Stabler
June 19, 2019
Purchased a travel trailer Destination. Love it,had a great service with the Midwest R.V. very happy.
- Zejna D.
June 18, 2019
Our Salesman Jeff is the best Salesman we have ever worked with! Unfortunately we have had some issues with our Coachmen Catalina Destination trailer but Jeff is working with us a lot on making sure our camper gets fixed. Very friendly environment. Would recommend to anyone!
- Amy Burton
June 15, 2019
Mark was so helpful! He explained everything in thorough detail, answered all of our 100 questions (haha!), and we left feeling confident with our purchase! Thank you for taking the time to work with us today. We're excited to start adventuring!
- Misty Tallo
June 15, 2019
Rey was our salesman. He was very helpful, patient and took the time to show us a number of RV's before we decided to buy a Keystone Cougar 5th Wheel. There was never any pressure to purchase. Shawn did our walk through and was very thorough and helpful. He answered all of our questions. We are very happy with our purchase. It was a great experience.
- Paula Smith
June 15, 2019
We had an all-around excellent experience at Midwest RV when purchasing our travel trailer. Each person we worked with was so knowledgeable about their product and answered all our questions. Thank so much Dean, Collin, Debbie and Shawn!
- Melissa Roush
June 13, 2019
We would like to thank Debbie, and the Team at Mid West RV Center for the help and patience while choosing our camper. Debbie was very knowledgeable and helped answer any questions or concerns we had during our purchase. She made us feel comfortable and part of the RV family. Thanks again Debbie!!!
- Scott & Kathy Rensing
June 12, 2019
My wife and I have had a awesome experience at Midwest RV. We are first timers in the RV experience and the sales and staff had so much valued knowledge. When and if we ever upgrade, it will be with Midwest RV! THANK YOU!
- Dean & Lisa Schnieders
June 6, 2019
Had an emergency and they attended to us immediately and got us on our way.
- Steven Schmalfeld
June 6, 2019
We had a great experience with buying our RV. This was actually our second RV in 6 months due to flooding totaling our first one. Midwest RV made our experience much more pleasurable than our first RV dealer! We were in a crunch to get everything finished, since we are traveling staying in a hotel with a little family was beyond miserable, and they did everything possible to get us in our new RV ASAP. The only reason for the 4 stars and not 5 is that we tried to contact the service department several times with no return phone calls- the sales department however was first class!
- Lindsey Sigmon
June 4, 2019
We just recently purchased a Coachmen Catalina 273BHSCK. Our salesman Matt was very nice and knowledgeable. We went and looked at multiple places and went back and forth to Midwest a few times and Matt was never pushy or tried to sell us something we didn't want. The day we picked up the camper they had everything ready for us and Austin did a good job of walking us around the camper. He had everything hooked up and running so we could see that everything was working correctly. I ended up buying a few extra items while I was picking it up (screens and back up camera) and although they are easy to install Austin took the time to install them for me at no charge. After we left we stopped next door to eat dinner and realized we had forgot to swap out our license plate. I called the dealer and talked to the service rep. He said he would have someone take the plate off the old camper and come over to the restaurant and put it on for us which they did. I gave them 4 stars instead of 5 because we have not had to use the service department yet for any repairs(hopefully we won't need to) but I would say the purchase experience was 5 stars.
- Shawn W.
May 31, 2019
Thank You so much for helping us find our Dream Camper. Aletta and I want to thank Mark our Salesman and the staff for making our 2nd purchase a very pleasant one.
- Phillip Johnson
May 30, 2019
Midwest customer service is too notch!! They go above and beyond to help and answer questions. If you are looking for an RV this is the place to go!!
- Eric Katie
May 30, 2019
The've been wonderful walking us through our first RV experience. A special thanks to Mark Minella for helping us find just the right one for our family and Shawn, our tech, for all his help. We're looking forward to lots of travel and great experiences with our family. We'll always come back to Midwest RV for our camper needs. ????
- Susan Anita La Rue
May 29, 2019
Purchased a 2020 Apex. From start to finish this was an enjoyable process. Rey our salesmen went above an beyond as did the entire MWRV team. This is the 3rd RV we’ve purchased from this owner and his teams have consistently exceeded our expectations. If your in the market for a new or used RV, and want to really be treated as family, even after the sale, this is the place start. Great People!
- Dave Conwell
May 29, 2019
We had an awesome experience buying our Cougar half ton from Rey. He is a great guy!
- Vicky Andrews
May 29, 2019
Everyone that helped me with my purchase was excellent, though Jeff was my main contact (he's hilarious by the way). From my first visit when I was just browsing...down to a few months later when I actually bought the RV - it was a great experience. Everyone very friendly and fun. They made it enjoyable and positive for me. Thank you!
- Jen Debonnaire
May 28, 2019
Vince was very helpful, showing us the trailers we were interested in and answering our questions.
- Marsha Dorsen
May 28, 2019
Awesome place super easy to work with. No one rushed or tried to talk us into anything we didnt want/need.
- Michael Ardellini
May 24, 2019
We couldn't have been taken care of better, by these guys! Jeff and the guys at Midwest were so incredibly helpful. We truly walked away feeling like we got a heck of a deal. Thanks for making the rest of our vacations and lake trips so much more enjoyable. If we ever purchase a camper again we will most definitely be back.
- Jacqueline Streibig
May 8, 2019
Excellent customer service from purchase to service department. Promptly returned all my messages the same day. Would recommend them 100%
- Terry & Kaye Dover
May 7, 2019
We just bought our 5th camper from dean / Steve very good guys to work with will do what it takes to get you satisfied... Been happy with Midwest since day one .. THANK YOU AGAIN !!
- Mark Crady
May 7, 2019
We recently upgraded from a travel trailer, which we originally purchased at Midwest RV, to a used Class A. There was never any doubt we'd buy our second RV from Jeff at Midwest. We had stayed in touch with him when we decided to upgrade and he found us the perfect one that fit our budget and needs. Along withe prompt responses to questions and the service we've received, I'd recommend anyone considering purchasing an RV start with Midwest.
- Woody Johnson
May 2, 2019
We recently purchased a travel trailer from Midwest R.V. From start to finish the experience was very good. Our salesman was very professional, knowledgeable and never pushy. This made purchasing a camper very easy! I would definitely recommend talking with Jim! Bob Meyer did our walk thru with us and explained all the workings inside and out. We left feeling very comfortable with everything. Thanks again we will definitely be back!!
- Chris Laws
May 1, 2019
My wife & I purchased a Coachmen Clipper 17FQ this spring. The Dealership made the buying experience very easy and we never felt any pressure at all. The Salesmen and everyone we worked with made us comfortable and at ease. I Would recommend Midwest RV to anyone.
- Mike Rupp
April 23, 2019
We just bought our 2nd camper from them! Best customer service experience we've ever had!!! Have recommended them to family and friends and will always bring our business back to them! They've gone above and beyond for us.
- Michelle Tubb
April 20, 2019
We traded in a 3 yr. old popup for a beautiful new 2019 Coachman Catalina SBX 221 TBS! Love it! The service was fast, he knew what we wanted and didn't waste our time trying to show us other than exactly that! We will hopefully be trading up again in a few years and will definitely go to Midwest RV Center!
- Tracy Maue
April 19, 2019
Midwest RV has completely shifted my RV Dealer experience. My initial RV purchase was completed at a large RV outfitter and their service/sales was atrocious. Midwest RV took care of every little detail and made sure I was a satisfied customer from start to finish. Our salesman (Matt) was not pushy and made sure that we got exactly what we were seeking. Even the owner's son (Jake) was involved with our financing and provided top notch service. Most owners and their offspring are snotty and prefer not to be involved with the customers, not here! The service team is accommodating and extremely hospitable from the parts staff (Jason & Dave) to the actual service team. Overall I could not expect better service and I have found my RV dealer for the next purchase!!!! Thanks Midwest RV for reinvigorating my faith in RV dealerships!!!!
- Eric Marshall
April 13, 2019
We probably drove them crazy. Went back 4-5 times before deciding which 5th wheel we wanted. Very patient with us and helpful. Matt Perotka and Jeff were awsome. The guys in the parts department and the walk thru were great too. Would highly recommend for others to go there...Thanks so much.
- Jina & Tom Dewitt
April 10, 2019
Great customer care. Large number of RVs to buy. Attentive service department.
- David Wilson
April 1, 2019
Good people great customer service, I drove from two hours away and I was in and out fast!
- Scott Brawley
March 30, 2019
Good experience and customer service!
- Samantha White
March 29, 2019
Matt P and Tristan did an outstanding job. Very casual and comfortable-hardly hurt at all! ????
- Laurie Durbin
March 29, 2019
We got our new Rv from Midwest in January and love it. Made bunk house into craft studio.
- Lesley Tubbs
March 25, 2019
Recently bought our camper from Midwest RV in St. Louis. Jeff was really great and made sure to get my financing where I needed it to be. He was very friendly and great to work with. When we got to close on our loan the financing department was great. When we did our walk through the TV did not work when they moved it to the room so they replaced it. The battery was running low so they replaced it with a new one. Can't wait to go camping!
- Melinda Fairfax
March 15, 2019
Great customer focus. Everything went smooth from beginning to even after we purchased our camper. A very positive experience.
- Matthew Kaylor
March 10, 2019
I've been shopping around for the perfect rv upgrade for the wife and I for about a year now. The sales staff was helpful and patient with me while I looked at several models including some from other dealers. The final decision was made after I attended the rv show and checked out my options. In the end the rv I purchased from Midwest RV was the perfect fit for me. The ENTIRE staff jumped into action to make my purchase easy and informed.
- Edward Kukuljan
March 9, 2019
We had been looking for a while for the perfect travel trailer for our family. What impressed me most with Jim at Midwest RV was how he took the time to learn about what we wanted and what we were looking for. When we met at the St Louis RV show to look at a new rig, he could have sealed the deal easily, but after a few more questions he told us we should look at a used rig he had in the lot. I was impressed that he was trying to put us in the best fit for our family. Now we have brought home a beautiful coachman Catalina. Thank you Jim for working hard for our family!
- Brandon H.
March 8, 2019
Great customer focused organization... sales, accessories, finance, delivery and service. Bought a fifth wheel Sept 2018 and upgraded to larger rig Feb 2019, treated fairly on both transactions. We Plan on spending every other month on the road. Would definitely recommend.
- John Struckhoff
March 7, 2019
I have wanted a RV all my life, due too working all the time and credit issues it wasn't feasible, I took the online soft credit check with midwest , no dings on the report and the response was quick. I spoke with Dean the next day we set up a appointment to go see him, and we went over what I wanted, what I could afford ( a realization) and started looking a Travel Trailers. I found one I liked and purchased it, it took 3 days then it was mine. i found Mid west employee's professional, and personable. they even sent over two mugs for coffee and cookies, nice touch guys. so I give them a 5 out of 5. thanks i'll be back to trade up in a few years.
- Herbert Lush
March 7, 2019
This was our first travel trailer purchase and everyone was very helpful. Would recommend them to anyone in the market.
- Corby Smith Wilson
March 3, 2019
We bought our first travel trailer just a few weeks ago. The entire experience was a delight. From the knowledgable salesman, the very friendly finance department, to the service department, we felt we were in the right place for our purchase.
- Rich & Karen Lovell
February 23, 2019
We purchased our first camper from Midwest rv and couldn't be more pleased! We met Jeff at the rv show and he couldn't of been more helpful! We really enjoyed our experience and will definitely give them our business in the future.
- The Jarvis Family
February 22, 2019
Midwest RV team is an all around wonderful group of people to work with. Ask for Mark M when you arrive. He is a wealth of knowledge and he is as laid back as they come. Most sales departments are pushy and we did not find that here. This was our second RV purchase thru Midwest and we can not see ever going anywhere else. Shop in confidence when you shop midwest.
- Kevin Kilper
February 22, 2019
We went to the RV Show in St Louis and the salesmen and representative Ross from Coachman Clipper helped us with the camper we purchased. We also talked with Matt at the show, they both were very helpful and answered all our questions. When we picked up our camper from the dealership they all were very nice an treated us great, especially Debbie it was a joy to have dealt with her she treated us like we had known her for a long time very pleasant.
- Terry Chapman
February 21, 2019
My wife and i bought a 2008 raptor toy hauler from mid west am very well pleased with rapid response to some small problems and remedies even after purchase i would recommend anyone looking to buy new or used mid west rv is great also thumbs up salesmen dean and mark.
- Larry Loy
February 19, 2019
Jim was great to us and helped us find just the right camper for our family. The dealer fixed the minor issues that our camper had and helped us navigate all the ins and outs of buying. Midwest did a great job for us.
- Brandon Harris
February 18, 2019
Jim is a great salesman. Be sure to ask for him!! He honest and not pushy.
- Betty Harmon
February 12, 2019
Great sales staff! Very knowledgeable and helpful. Service is very good too. Our shopping experience was very positive and I have recommend them to my friends.
- Ron Shumate
January 30, 2019
We recently upgraded from a 02 to a 2016 model, these guys helped us ever way possible from Jim the salesman, ta Debbie (An Awesum youg Lady) ta the young man what walked us thru the setup n function of the R V. Thank You Guys, Yerns r an Awesum group a folks fer ta deal with!
- Dan Friese
January 24, 2019
Our experience was great. Our salesman Rey was very knowledgable about the RV's and took time to answer our questions, show us different models in different price ranges. Worked with us on trading in our toy hauler to get us the best deal on our RV. Has been available by phone and email to answer questions. Rest of staff was very helpful.
- Doug Love
January 9, 2019
We have nothing but good things to say about this RV dealership! Our salesperson Dean went above and beyond to meet our needs. Debbie in Finance was great, and the technical staff knows what they are doing. I recommend this place wholeheartedly!
- Bob Sorrells
January 5, 2019
Excellent, polite, sales and service!! We have purchased many campers/RVs from other locations and after our experience here, we will never shop anywhere else!!
- Ron Pratt
January 1, 2019
Our sales person was friendly and they were kind enough to keep our 5th wheel on their lot for 2 weeks until we could prep our site for its arrival. On they day we went to do our walk through it was clear that Tristan was knowledgeable about and knew his way around campers. Near the end of our walk through we smelled propane. Tristan did not but he and some other technicians checked it out and found three different locations that propane was leaking. They spent a few hours tracing out and fixing those leaks, along with all of the other items that were noted to be fixed when we negotiated the sale. While we are grateful they took the time to fix the leaks and the other items that were found not working during the walk through it would have been great if those items had been taken care of while the camper was on their lot for two weeks sitting idle. While spending those few hours on site we had the pleasure of talking with Jeff Bell, another salesman there, who was very pleasant and easy to chat with. We paid for Midwest RV to deliver our 5th wheel and Mark, our delivery driver, was excellent. We arrived at the property near sun down due to the length of time spent at the lot making repairs. However, Mark saw it through and didn't rush through helping us get set up. He was also very familiar with the area we placed our camper and he spent some time talking to us about the local wildlife, restaurants and popular spots. Overall, we're very satisfied with the service we received, including post-sale contact (including cookie delivery!). My only suggestion would be to make sure the unit is ready to roll when customers arrive to take it away.
- Tiff U.
December 19, 2018
Nice service .friendly not pushing for sale let you look and browse.
- Joseph Damico
December 15, 2018
Great staff, terrific building, clean inside and out, plenty of inventory to choose from. Midwest RV Center really has everything dialed in.
- Mike Lindamood
December 12, 2018
This was my first experience of buying an RV. I am a single woman, and I was treated with respect by all of the friendly folks there. I traveled 45 miles to buy my RV from them because they had the best price and the customer service was excellent! Dean Voight was my salesperson......ask for him. Tell him I sent you! Camping World is literally less than 5 miles from my house, but after my RV shopping experience there I would never buy from them. Go to Midwest RV Center.....they are worth the drive!
- Kathleen Kelly
December 5, 2018
They're always there to help I wouldn't go anywhere else.
- Ray Weathers
December 5, 2018
Great experience, Sales & service personal very knowledgeable & helpful.
- Steve Moul
December 2, 2018
I had a great buying experience at Midwest RV. The staff there was helpful and knowledgable. They worked with me to find an RV in my price range that meet all of my needs.
- Robert Merseal
November 26, 2018
Great place, good prices , wonderful people. Bought 2 from here will buy again.
- Kenneth VanDorn
November 25, 2018
Rey was our sales person and he was the best. He spent alot of time with us looking at different campers and what we wanted. I would definately go back if I ever buy another camper. The whole place was very friendly and helpful. Thanks Rey
- Pamela Rehg
November 17, 2018
Great atmosphere, and my sales rep, Jeff Bell, was great and down to earth. No pressure sales and took all the time needed to make up my mind.
- Brian Jones
November 17, 2018
Our salesman Jeff is the best, kind, courteous and not pushy!!!!
- Rebecca Jones
November 10, 2018
Debbie Lash is the best. And Vince Moses is next to best. Consistently Great experiences with everyone at Midwest RV. RV selection, variety and quality is outstanding and Midwest RV will work with you to find the opportunity that makes sense. Thank you Debbie, Vince and Midwest RV.
- Dean Halbert
November 9, 2018
Great experience and wonderful peoole. Would definitely recommend them! Great to work with and are willing to work with you instead of turning you away like other places.
- Andrew Henricks
November 6, 2018
We have bought several RVs from midwest, we just bought our 3rd and could not be happier. Ray our salesman was great I love the the way they work with you for the best deals on the RV you want. Could not get this customer service any where else. I would recomend Midwest RV to anyone that wants a good quality camper at the best price and with great customer service. Thanks again Ray and Midwest RV.
- Rhonda D.
November 2, 2018
We bought our 2nd RV from Midwest RV. Jim Mc clung was awesome to work with. The service guys are very helpful also. We looked at Byerly and Rt 47 sales in Troy Missouri and Jim and the guys and Debbie in financing blew the other RV dealers out of the water. If you are shopping for a RV Jim McClune at Midwest are hard to beat.
- Ron & Barb Ballard
November 2, 2018
FANTASTIC! We are so very pleased with our Freedom Express and the service we experienced! Matt Perotka is a 5 star salesman! Ive had the unfortunate experience of purchasing a travel trailer in a different WORLD and never knew I could be so dissatisfied with a business. Midwest is WORLDS apart from those clowns! Midwest has a first class service team! I'm already looking forward to my next camper purchase at Midwest!!
- Ron Steed
October 30, 2018
This was the best large purchase buying experience we have ever had. Dean Voight and the rest of the staff at Midwest were all fantastic. I would recommend them to anyone looking for a new camper!
- Kristie Scott Newell
October 29, 2018
This just looking ended up being a smooth purchase. Very nice down to earth folks! Great Customer Service! Much appreciated
- Michelle Gentry-Pikey
October 26, 2018
Friendly staff. And got the job done.
- Rodney Bensken
October 26, 2018
Midwest RV has been a great resource for us during the years we spent looking until we finally purchased. Jim, our salesperson, has been very patient and helpful, recommended a great trailer after getting to know us and even after the sale has answered several questions without hesitation. In the service department, everyone has been very friendly, knowledgeable and helpful. They did an amazing job getting us hooked up and walking through the trailer with us, understanding it was our first time, we felt confident when we left the lot, trailer in tow. During a follow up visit to get our hitch adjusted for a new tow vehicle, Jeremy, in the service department, went above and beyond to make sure I was able to tow our new trailer by the time I left the store again. Debbie in the finance department is amazing and was a real pleasure to work with. Our 3 year old was especially appreciative of her friendliness while waiting for mom and dad to finish up. We've had a few minor issues with the trailer itself, mostly cosmetic and easy for us to repair ourselves, but I believe that when it comes time to fix anything major, Midwest won't let me down.
- Scott Peters