Customer Testimonials

 

May 11, 2020

My wife and I purchased a 2020 Coachman Freedom Express camper from Matt at Midwest RV. Matt was always helpful and returned my calls after the purchase to answer questions I had. Smooth, easy purchase, the way it should be.

- B.S.


May 8, 2020

My wife and I was very happy with the service we received at Midwest RV This is our first RV so we had a lot of questions They were happy to answer all of them and they treated us like family I wouldn't hesitate to call with more questions In fact they said call any time.

- Troy Greensage


May 8, 2020

Jim was very helpful, and showed us multipe options!!! Thanks

- Kent & Cindy Fink


May 7, 2020

We had a very good experience purchasing our RV at Midwest RV Center. Matt was helpful and answered our questions but was not pushy, we appreciated that.

- Ron Britton


May 7, 2020

This is the second RV we have bought from Midwest. They really listen to what you want. And give you a great deal and great service. Dean and Randy are the best. They are more like family now!

- Jeneen Rasch


May 7, 2020

Good People to deal with, easy all the way through.

- Jody Ray


May 5, 2020

This was the third camper I have purchased at Midwest and through the same sales person- Jim. I have also recommended him and Midwest to all my friends and family. From start to finish you will see nothing but professionals.

- Jodi Thole


May 4, 2020

Very easy experience. Staff was very helpful and knowledgable.

- Lisa Kernen


May 3, 2020

What a great place!!!!! I would recommend this place to all of my friends. All the staff where very helpful. Thanks Dean for always helping with any questions.

- Devin Zobrist


May 3, 2020

We are very happy with the purchase of our 2018 coachman express trailer. The sales process was very smooth and easy and Matt walked us through the lot to see everything they had to offer in our price range. After our lot was repaired for the trailer they took our trailer to the site and set it up. All we had to do was unlock the doorAnd walk in. If you’re looking for a trailer check out Midwest RV and ask for Matt. We are sure he can take care of your needs. Blessings and thanks! 

- Dave & Brenda Parks


May 1, 2020

Good place to shop. Saleman Jim is fairly easy to work with.

- Donald Gobel


May 1, 2020

We had a good experience at Midwest RV Center. A salesperson Rey was helpful.

- Chanda Kreilick


April 5, 2020

Bought my 2nd camper from this dealership last October.Had a great experience with all at the dealership. Had a few problems with it, but like always the dealership fixed everything. They really stand by their products. Had a great experience with my 1st camper that purchased from there also. Best parts and repair facilities You will find. After having a pleasant experience in sales you’ll find they will support you for years to come.

- Bill T.


April 3, 2020

What a great experience with Lisa and the Service Department. These guys are fantastic. Glad we bought our RV from them.

- Sandy Pour


March 18, 2020

We have had a great experience with salesmen and service technicians. They make sure they take care of us to their fullest potential. We love our first motor home.

- Steve Leach


March 10, 2020

Jim McClung and Mark are great no pressure sale guys, easy to work with ,answers all your questions, very knowledgeable bout the RV's new or used on the lot . this is our 2nd RV we bought from them.Great people ,great parts dept.. along with servicing your RV.

- Kent Fink


March 4, 2020

Just epic from the get go. Two staff members were ready to unhitch my old unit as the other one walked me through the new unit. As Colin took me through my unit it was readily apparent he enjoyed his job. His patience and explanations were simply wonderful. My salesman deed delivered everything he said from across the state. Miss Debra in finance would be worth buying a new camper every year just for the hour with her. Thank you all you made it an experience and not just a purchase!

- Lyall Friedline


March 1, 2020

We didn't purchase a $200k coach, but they made us feel like we did.

- Chuck Gebbia


February 20, 2020

We just upgraded from a Coachman Clipper pop up camper that we bought from Midwest RV Dealer in June 2018 to a hard top Coachman Clipper Bunkhouse. We have not only had exceptional service with Debbie with the sales of our two campers, but we have also had exceptional service in the service department when we had winterization and a warranty issue. They REALLY CARE ABOUT US AND HAVING A GREAT TIME CAMPING WHILE BEING SAFE, TOO!!! WE HIGHLY RECOMMEND THE STAFF AND THIS DEALERSHIP! You will be walked through the process from the beginning to find what camper is right for you, to financing it and all the way to using it and leaving safely!

- Christine Salamone


February 18, 2020

Hi future RV purchasers, FYI,  I have purchased two 5th wheels from Midwest RV. “You will be hard pressed to find a BETTER place to buy your next RV.” 

- Bob Shanks


February 18, 2020

We purchased a Keystone Cougar half ton fifth wheel in December of 2019 from Midwest. We couldn't be happier with it and the dealership. The salespeople and management bent over backwards to make this transaction happen.They went much further than they had to. We've already made a trip to Florida logging 3,000 miles on it!

- Gary Lewis


February 16, 2020

Bought our RV from the sales team at Midwest. Overall experience was pain free, welcoming, and easy. The financing beat anyone else we tried with excellent rates. The paper work was all explained and well organized. The best experience was the rv walk through from Tristen. He went through every detail to us as first time rv buyers which made us feel very comfortable. Answered all the questions we had and ever went above and beyond what was expected. I plan to go back to experience the same thing the next purchase we make for an rv. Don’t believe me go see Vance or any of the sales team and see for yourself.

- The Burgess Family


February 16, 2020

Had a great time today. Talked with Dean very knowledgeable and helpful. No pressure. I highly recommend this place. I'm sure we will be back to close this deal. Thanks again Dean for your time today.

- Pete Bonham


February 15, 2020

We had a great experience buying our RV from Midwest. Every step from sales, financing and walk-thru went smoothly. Highly recommend!!

- Katherine Hawkins


January 29, 2020

We had a great experience working with the folks at Midwest. They were professional and thorough from viewing to delivery and closing.

- Richard Hodge


January 12, 2020

One of the best RV dealers and repair facilities in the bi-State region. We bought a new Keystone Cougar there and have had a great experience. Sales team is helpful, friendly, knowledgeable and not pushy. The parts and service team are very helpful. They are busy and so be sure to schedule early for service or maintenance items.

- Frank Dries


January 12, 2020

The salesman here are easygoing not real pushy and have tons and tons and tons of information here. but only have the quality motorhomes hear The Coachman series and Coachman's one of the best motorhome companies out there so you can't go wrong. take your time look around make your choices you probably take one for a test ride if you really wanted to but they're very knowledgeable very helpful they're open and honest.

- Mike


January 11, 2020

All around great experience!  Jim did a great job of helping us find a perfect fit.  Rey was super in helping on day of pick-up and Austin was terrific with the walk through and explanation of all we needed to know for use.  Now we are just waiting for time to use it, cannot wait!

- Gina W.


January 10, 2020

This is our second camper purchase from Midwest RV and we are extremely satisfied. They are all kind and courteous and very helpful.

- Jan Kezely


January 6, 2020

The staff was great and very helpful. Also the have a great selection of parts and upgrades.

- Stephen Kirksey


December 23, 2019

My husband and I purchased a new 2020 Montana from Midwest RV last month, and we could not have been more pleased with the sales, service, finance, delivery, and parts departments. Everyone was extremely knowledgeable, professional, friendly, and accommodating. It was an overall great experience, and at no time did we feel pressured, uneasy, or rushed. Definitely top notch employees who enjoy their jobs. On our first trip out with our new 5Th wheel, my husband had some general questions, and called the service department. The employees were extremely helpful, and could not have been nicer. We are not new to camping/RVing and have purchased many units over the years. We would highly recommend Midwest RV to anyone who is in the market to purchase a new RV. We love our Montana, and could not be more happy with our purchase. Thank you Midwest RV.

- Dorice England


December 17, 2019

My family purchased a camper from Midwest RV Center. The entire sales staff were patient with my kids and helped us find the perfect camper at a great price. The loan process was easy, too. We highly recommend shopping here for your next RV. 

- Emily Randall


December 12, 2019

Went to look at camper floorplans, staff was friendly and helpful.

- Elizabeth Sansoucie


December 12, 2019

For anyone that thinks they will purchase a camper / motor home and never have problem's.....THINK AGAIN.....What separates a happy camper from a angry camper is the dealer you purchase from. We've had our share of issues, but MWRV has always been there to make things right for us. From our salesman Rey to Lisa & Ray in service and everyone involved. Thank you Thank you Thank you. 

- Randy Werner


December 11, 2019

My wife and I purchased a new 2019 Keystone Cougar from Midwest RV Center in October. The salesman Jim McClung was very helpful and went out of his way to answer our questions and coordinate the preparation and delivery of our new RV. The service and parts department are professional and courteous. Shawn did a great job showing us through our RV during delivery. Scott and Lisa in the service department have been helpful working through the few warranty items we found and some updates (Slide Toppers) we are having installed. Overall we are very happy with Midwest RV Center and would recommend them to family and friends.

- Frank Dries


December 1, 2019

We just upgraded to a 2020 Class A Mirada and could not be happier! I must admit it needs some minor tweeking but we love it. We have purchased all 3 of our trailers from Jim at Midwest RV and he is TERRIFIC, he has never pressured us and always goes above and beyond to help us. The Owner, service manager and Debbie in Finance are the best anyone can expect. We had a document that needed to be redone and she drove to our location so we would not be put out of our before leaving on a trip. The only downer is an extended wait time to get or Class A items fixed and a communication problem in that process. I am sure they are working on that and I hear they are expanding their location to accommodate service needs. If you need a good personable sales person, ask for Jim McClung, you wont be disappointed.

- Vickie Montgomery


November 28, 2019

We are snowbirding in our Mirada in Phoenix. Love it. Get lots of great comments on the rig. Jimmy McClung steered us in the right direction. Midwest RV is the best. 

- Darlene Payne


November 25, 2019

Very friendly. No pressure to buy. Helped me buy my first first camper.

- Tim Edinger


November 20, 2019

First time buying a rv from this company! All of the staff that works there were very nice very helpful and the proses of sales of getting are new rv here was extremely fast simple. Would I recommend MidWest RV to others, YES ...... THANK YOU AGAIN MIDWEST RV

- Josh & Michelle


November 20, 2019

It’s hard for me to visualize Dave in any other position other than service writer. I can certainly understand why he has chosen to go into the parts department. You might let him know that being a customer at Midwest was made pleasurable due to his input into our problem... This customer found that through him, he has certainly enhanced the value of doing business with Midwest.

- Bob Shanks


November 18, 2019

Friendly staff, good services and reasonable price.

- Richard Lea Jr.


November 12, 2019

I recently bought my first travel trailer from here and it was an easy hassle free experience. Rey was an excellent salesman that took my criteria and showed me exactly what I was looking for in both price and type. I’ve taken my Coachman Catalina out twice since the purchase and we love it. From sales to service, excellent service!!

- Jeremy Tiffany


November 12, 2019

Awesome service

- Jeff Racer


November 7, 2019

Great sales staff, and a service dept. that went the extra mile!!

- Jeff Walchshauser


November 7, 2019

Great experience, Mark was super helpful. Love my camper

- T Dooner


November 6, 2019

Visited Midwest RV several times before we made our decision. With the help of several salesmen we wanted this to be the perfect Class A for our retirement and it is! Pulled the trigger on a 29FW Mirada. We asked many questions and Rey P. Is very knowledgeable, even about the chassis. Financing was smooth, when we were asked about extended warranty we declined and he said okay. I thought I would get a 5 minute speech about turning it down. Service is very helpful and friendly. Shawn spent a couple hours going over everything the day of pickup and didn’t seem to mind all of our intense questions. As for the guys in the store/parts department, they are not there just to sell parts, they explain the parts and advise the best option for your situation. They also explain how to install what you purchase.

- Michele Tosie


October 28, 2019

Great buying experience, Debbie in finance made us laugh until it hurt! Best financial I have ever had! Randy took care of us from the minute we arrived until the time we picked up our unit and headed home! Highly recommend

- Jon Rathke


October 24, 2019

My experience at Midwest RV over the past 18 months has been truly remarkable. The buying process was straightforward, friendly and trustworthy, but the service center is where Midwest truly sets itself apart. Whether you are buying new or used, you will need service on your RV and Lisa Dalton and the entire team go above and beyond the call the make sure you're expectations are exceeded. I have purchased RV's at other good dealers, but the service after the sale has never matched what Midwest provides.

- Dan Sherman


October 21, 2019

We had been looking for a new camper for quite sometime. We went to the fall camper show and talk to jim at the show. He didn’t pressure us into buying anything but he did find a camper like we were looking for. We checked the other dealers while there and came back to Midwest. Jim was really helpful in finding what we wanted. We took the camper out 2 weeks after we brought it home. There was a water leak at the tub which was no fault of Midwest. We were able to take the trailer in Monday after we got home they checked it out and found an “O” ring that didn’t seat, they fixed it and we were on our way ready for the next adventure. Thanks midwest

- Randall Camren


October 21, 2019

Very helpful and great service. Store has a great selection. I was able to get everything I needed.

- Becky Ernst


October 15, 2019

You will not find a more helpful and resourceful person than Dave Fortner in the parts department. Anytime I have a problem or issue Dave is there with a helpful solution. Thanks Dave for all the help you have provided me over the years.

- Charles Ruble


October 9, 2019

First camper I've owned, and didn't know much about it. I got all of the in's and out's from one of the guys there. Turns out the guy that was helping me was the owner! You would never have known it; he was just a humble hard-working man. Wow! Special thanks to Jim, as he was a great sales guy. Six stars!!!! :-)

- Ron Ditto


October 7, 2019

If you’re interested in an RV, I would recommend checking out their selection. We have been looking awhile and got everything we wanted in our first RV. They have maintenance and parts on site. They have parking/storage solutions. The walk-through person was great! Good experience.

- Erika Swinson


October 2, 2019

We bought a used 2017 trailrunner last month. the staff was very helpfull. had a small problem with the brakes before i ever left the lot but Midwest fixed it right away. as of 10/1/20 still havent had it out yet due to waiting for some paper work from the state but thats all fixed now and going out this weekend for the first time. cant wait to enjoy our new camper

- Larry Martin


October 1, 2019

We just traded our RV for a new one from Midwest RV Center and this was by far one of the best experiences we've had. Always returned our calls! From our salesman to financing to the walk-thru we enjoyed purchasing from Midwest RV Center.

- Tammy Hill


October 1, 2019

I spent about 4 months searching and researching different campers and styles. I went to all the local dealerships. Through my search I kept going back to Midwest's web site and a couple of trips there. I found that the salesmen, Jim and Jeff, both were understanding of my interest and wants. Never once did I feel pressure to look at campers that wouldn't fit my ideas. Plus knowing a family friend has done business there a couple of times. They put Midwest R.V. at high praise. Midwest R.V. met every expectation our friends said they would. I definitely will recommend Midwest R.V. to anyone interested in purchasing a camper.

- Adam Schlereth


October 1, 2019

My wife and i had been looking at 5th wheels for over 1 year. We spent time at a number of dealers and were at new units but weren't in a rush. We saw a used unit at Midwest RV Center online and decided to take a drive on a Sat. morning. There we met Alan H. and he showed us around new units and some used, then we were Shown the one we drove to see and liked what we saw and ask to be left to look around the unit alone. After sometime maybe 30+ minutes Alan came back and ask if we had any questions. We made offer and put money to hold unit, we were not pressured to move fast in anyway. We left to think some more and decided we wanted a 3rd party appraisal and they welcomed it and worked with the person to do the work. When all said and done they went over list and completed all agreed items. they checked with us on how things were going, and we had found a few items in the next week and welcomed us to bring it back for the short list of other items and found a few more at check-in. In service they ask a few times how soon we needed it back which shocked us. We couldn't find a better place to work with than Midwest RV Center in St. Louis MO!!!!

- Bruce Simms


September 29, 2019

I had a great experience buying here and Rey Poston has done a great job with anything additional that is needed. Then there's Miss Debbie in finance... Who doesn't love that lady?

- Corey Hileman


September 28, 2019

My wife and I recently went to the rv show in St Charles MO, there we looked through a lot of rvs but out of all the travel trailers we went through we kept going back to the midwest rv area there we found and bought our 2020 freedom express 195 RBS and Randy the sales manager was the man we talked to he's really knows his rvs. After leaving the show we made arrangements to pick up the rv that fri. When we showed up they had our trailer all opened up and the tech took through everything there was a few issues with the camper but by the time we did the paper work it was all taken care of. They are really great people to work with and i will be telling people about their customer service and staff thanks for the great service.

- Jimmie Green


September 22, 2019

We love our new rear living room camper. Enjoyed working with Tim to get the camper we were looking for. Thanks Midwest .

- Terrie Perry


September 22, 2019

We purchased a 2020 Coachman Catalina from Midwest RV. Everyone we worked with was genuine and explained everything thoroughly, from the features and mechanics of the trailer to the financing. Dean was not a pushy salesman. We received a very fair amount on our trade in. The whole process was painless. The camper is perfect for our family of 5!

- Tina M.


September 19, 2019

We were greeted and treated like family. The staff are always helpful when we stop by the dealership or call them. Debbie in the sales/financing department is very experienced and knowledgeable and was great at helping us purchase the perfect camper suited especially for us! Thanks, Midwest RV Center!

- Gina Contreras


September 15, 2019

We just purchased our second travel trailer from Midwest RV. Actually, this is the fourth travel trailer we purchased from Mark Minella one of their salesmen; two times at his previous employer. Mark is the best. He is super knowledgeable about RVs and is not a pressure-type salesman. Super ethical and trustworthy and I would highly recommend him as your consultant if you are looking for an RV. Midwest has everything from pop-ups to enormous fifth wheels and motorhomes. We have had issues with both trailers (it’s going to happen) but their service dept. addressed and fixed all of our issues in a timely manner. Most recently we are scheduled for a service call to address a list to small items, but something fairly major developed and Mark was got involved and had our situation taken care of within a couple of days. Nothing but praise for Mark and we have had a great experience with Midwest every time we have been there.

- Dennis Lasini


September 15, 2019

Very friendly good customer service.

- Filiberto Contreras


September 9, 2019

Bought our first camper there. Experience was very easy from the first time we went till we picked it up. Jeff Bell was very helpful on answering any question we had. The walk through was very detailed and went over everything. Would definitely go back in the future.

- Justin Ketrow


September 7, 2019

Great service, friendly parts department, salesman was easy to work with.

- Dwain Gaines


September 6, 2019

We just purchased a travel trailer from Midwest RV. This is not our first camper and not the first dealer we have purchased from. We were not unhappy with the last dealer we worked with but wanted to deal with someone local. We had no idea what a great experience it would be! Everything was great, from our salesman Dean, to Tristan who did a fabulous job with the orientation, to Debbie in financing. Everyone was very pleasant and knowledgable. Thank you for the wonderful experience! If we ever decide to make a change we will be back!

- Kelly Bartch


September 3, 2019

Alan & Rey were very professional & informative, even my wife & I were just looking. Thanks for your professionalism.

- Charlton Blalock


September 3, 2019

I would not buy an RV from anyone else! Midwest RV is truly focused on top notch customer service and making family vacation dreams a reality. Owner Bob is rarely found behind his desk, but rather somewhere with his sleeves rolled up working on RVs in the service department, which means his knowledge and experience are always up to date! We just purchased our 4th RV from this family business and its always a fun, exciting experience.

- Ruth Richardson


September 3, 2019

Awesome and very helpful!

- Brian Rudy


September 2, 2019

Picked out a Coachman Freedom Express Ultra Lite. Rey Poston was very helpful.  He used his knowledge of the industry and listened to what I wanted/needed/desired, then found the best match possible. From the first contact to driving it off the lot, the experience was relaxing, not pushy, and everyone there seemed to genuinely want to ensure I had a good experience.

- Patrick D.


August 31, 2019

Debbie was a blessing to deal with. Great place for RV shopping and service and they are close by us.

- Tammy Morgan-Warning


August 27, 2019

I have exactly what I needed. The best quality available in the industry. This place is Top Shelf No Doubt.!!

- Stevo


August 23, 2019

We went for appointment to fix a couple of small things in new fifth wheel. they fixed most items and ordered parts for others. We were very satisfied with fixes! got done on short notice because we have another trip planned right away!

- William Starkey


August 21, 2019

Besides having a great selection, and awesome staff, they stand behind their products. We just bought our second travel trailer from them and could not be happier!

- Jackie Noel


August 20, 2019

We just bought a new fifth wheel from Midwest RV center. I cannot recommend them enough! From the beginning of arriving there, Dean was so welcoming and nice! It was near closing and we couldn’t even tell bc he was so nice and educated on explaining everything to us that we wanted to know! We could tell that he was passionate about his job and loved to share his knowledge. He never made us feel rushed or pushed us in any direction. He is probably the reason we ended up buying from Midwest. Then there’s Debbie in financing! Oh my gosh, Debbie????. We love her! She’s hilarious and 100% knows her stuff. She also explained everything to us until we were 100% comfortable with everything.

- Stephanie Mofield


August 15, 2019

Everyone at Midwest RV Center and especially Rey Poston are amazing Great service friendly staff always go above and beyond We recently purchased our third camper with Rey and as usual was a positive experience He is a straight shooter and always super helpful Always recommend him and Midwest RV to anyone and everyone I know. 

- Cayla Sinamon


August 14, 2019

Our experience with Midwest RV was great from start to finish. Debbie our sales person was a pleasure to work with. We will be referring everyone we know!

- Shellie Volner

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