Midwest RV Center is a locally owned and operated RV dealership in St.
Louis, Missouri that has been making RVers' dreams come true for over 15
years. We are a full-line RV Dealership offering RV Sales, RV Finance &
Warranty, RV Service, RV Hitching and RV Parts & Accessories all under one
roof. Being the one-stop-shop for all RVing needs, we're always looking
for talented individuals to join our team. If this sounds like the
workplace for you, we'd love to get in touch.
Service Advisor
If you are a natural people-pleaser and a good listener who also happens
to love RVs, then our dealership has the perfect job for you! We need more
than an RV Service Advisor; we need an outstanding communicator with a
professional appearance and a strong work ethic, someone who is equally
comfortable greeting customers as they are scheduling appointments and
acting as a liaison between customers and service techs.
Job Responsibilities
-
Attitude is everything — greet service department customers promptly and
courteously
- Listen to each customer and articulate repair needs to tech
-
Upsell recommended/additional services using low pressure, high
integrity methods
- Provide accurate estimates of repair/maintenance costs
-
Adherence to dealership policy on customer vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
-
Keep Service Manager informed of all problems and potential problems
Required
- High school diploma or equivalent degree
- Personable, friendly and willing to listen
- Ability to multi-task
-
Ability to effectively communicate with customers as well as coworkers
and management in a proper amount of time
- Ability to work in a fast-paced environment
Preferred
- One to three years of experience in customer service
- Prior knowledge of the RV industry
Schedule
- Full-time Monday – Friday
- Dec/Jan 9am-5pm
- Feb-Mar, Oct-Nov. 9am-6pm
- April-Sept. 9am-8pm (rotating shifts)
Benefits
- Benefits include medical insurance
- Dental & vision coverage options
- 401K retirement savings plan with employer match
- Vacation time, holiday pay
- Employee discounts
What you can expect from Midwest RV
-
Opportunity to work in a family-oriented environment where work life
balance matters
- Growth and advancement opportunities
-
The opportunity to be a part of a team in a booming industry that works
together to provide every customer the best experience possible
Parts Administrator
Our busy dealership is looking for a Parts Administrator to source and
procure parts needed to get our customers back on the road and camping as
quickly as possible.
Job Responsibilities
-
Assisting all customers (retail and shop) in selecting parts in a
friendly, professional, and efficient manner.
-
Informing customers of companion part requirements and specials,
ensuring that the customer is exposed to the full product line.
-
Answering phone calls, providing price quotes and other information.
-
Reviewing shop estimates to be sure the parts that are ordered are
correct and all pricing is in line with the estimate.
-
Notifying parts manager of out-of-stock parts or shop materials that
need immediate attention.
-
Pulling orders for delivery to shop, making sure all parts are tagged
with customer names and job number.
-
Issuing credit for parts returned, ensuring that the original invoice,
or its number, is available so that purchase and pricing can be
verified.
- Setting up orders for daily shipment.
- Stocking in orders and restocking of parts shelves.
- Keeping current on new products and product updates.
-
Helping maintain the professional appearance of the parts department,
including trash removal.
- Maintaining a professional appearance.
- Maintaining a safe work environment.
- Performing other duties as assigned
Required
- Full Time
- Evening Hours (rotating evening shifts 6 months out of the year)
- 1-2 Saturday shifts per month
- High school diploma
Benefits
- Excellent earning potential and advancement opportunities
-
Medical benefits package with multiple plan options to choose from,
including vision and dental
- 401K retirement savings plan with employer match
- Holiday pay
- Employee discounts
- Paid vacation
- Bonus opportunity
What you can expect from Midwest RV
-
Opportunity to work in a family-oriented environment where work life
balance matters
- Growth and advancement opportunities
-
The opportunity to be a part of a team in a booming industry that works
together to provide every customer the best experience possible
Service Technician
We are looking for hard-working individuals with a positive attitude to
join our service team! Do you have experience in mechanics, carpentry,
plumbing, electrical, HVAC, welding, or other trades? Our busy dealership
is in need of an RV Technician to augment our rapidly growing full-service
RV dealership and repair facility. In this role, you will diagnose,
inspect, adjust, and/or repair recreational vehicles. May specialize in
electrical, hydraulic, plumbing, or chassis/towing systems as well as
repairing generators, appliances, and interior components. Our mission is
to change how customers experience RV repairs & maintenance. We run an
honest shop and operate with integrity.
Job Responsibilities
- Examine and diagnose RV problems
-
Discuss repairs and additional service requests with service advisors
- Plan work procedures in cooperation with the shop foreman
- Monitor repair time and update RV service advisor regularly
-
Maintain strict adherence to dealership policies on RV care and
operation
-
Complete story and documentation for all repairs along with photos for
warranty reimbursement
-
Understand and follow federal, state and local regulations (such as
disposal of hazardous waste)
- Ability to learn through audio, visual, and hand-on training
- Maintain a clean, sanitary, and safe work area
Schedule
- Full-time Monday – Friday
- Dec/Jan 9am-5pm
- Feb-Mar, Oct-Nov. 9am-6pm
- April-Sept. 9am-8pm (rotating shifts
Education/Experience
- High school diploma or equivalent
-
Knowledge of electrical, plumbing, carpentry, HVAC, flooring, etc.
Benefits
- Medical insurance
- Dental & Vision coverage options
- 401K retirement savings plan with employer match
- Vacation time
- Holiday pay
- Employee discounts
- Bonus opportunities
What you can expect from Midwest RV
-
Opportunity to work in a family-oriented environment where work life
balance matters
- Growth and advancement opportunities
-
The opportunity to be a part of a team in a booming industry that works
together to provide every customer the best experience possible
Detailer
We are looking for a thorough, responsible Detailer who will adhere to
providing quality cleaning and detailing services for our customers. In
this position you will clean units according to company standards and/or
client specifications, which may include performing thoroughly washing,
buffing, and waxing exteriors, vacuuming, sanitizing, and deodorizing
interiors, and additional cleaning duties. You should possess strong
leadership and customer service skills and be familiar with the tools and
agents used to clean and maintain RVs.
Job Responsibilities
- Performing your duties to company and customer standards
-
Recondition and maintain inventory
- Cleaning RV interiors and exteriors in compliance with all company standards and client request
- Operating buffers, hoses, vacuums, and other equipment to meet service expectations
-
Using cleaning, protective, and restorative agents to maintain and enhance the appearance of RV's
-
Repair minor issues in RV/Motorhomes
-
Keep track of cleaning supplies & when a new order needs to be placed
- Wash/Dry cleaning towels
- Other duties as assigned by Team Manager
Specific Job Requirements
- Excellent communication skills
-
Ability to work independently in a fast-paced environment with a high degree of accuracy
- Exceptional analytical, problem identification, and problem-solving skills
- Organized and detail-oriented
-
Maintains punctual, regular and predictable attendance
-
Works collaboratively in a team environment with a spirit of cooperation
-
Respectfully takes direction from Team Manager
- Enforce and practice policies to establish a culture of health and safety
Schedule
- Full time
- Monday thru Friday
- Days only / No weekends
Benefits
- Excellent earning potential and advancement opportunities
- Medical benefits package with multiple plan options to choose from including vision and dental
- 401(k) retirement plan with employer match
- Holiday pay and vacation time
- Employee discounts
- Bonus opportunity
What you can expect from Midwest RV
-
Opportunity to work in a family-oriented environment where work life
balance matters
- Growth and advancement opportunities
-
The opportunity to be a part of a team in a booming industry that works
together to provide every customer the best experience possible
